Can high-quality care solve hospital discharge problems?
In a detailed analysis by the Homecare Association, Horizons Homecare presents a comprehensive view on the state of homecare during hospital discharge, underscoring the indispensable role of private care providers. The findings align with the Homecare Association (HCA)'s recent report, “Expecting the Unexpected: Homecare Providers’ Views of Hospital Discharge,” which surveyed numerous leading care providers.
The report reveals significant contention at the point of hospital discharge, particularly when NHS capacity pressures lead to early discharges without adequate specialist support, medication, and mental health services in place. This situation has put immense pressure on care providers, with 67% of respondents reporting increased demands to accept patients discharged quickly, despite over two-thirds having unused capacity.
Private homecare such as Horizons Homecare emerges as a critical solution to these challenges. It offers a client-centered approach that can relieve the strained relationship between commissioning authorities and care providers, making the system more efficient. Horizons Homecare emphasizes the importance of tailored, compassionate care, which is increasingly sought after. According to the report by the Homecare Association, 34% of respondents noted a rise in enquiries for private or self-funded care over the past six months, indicating a shift towards private care due to its flexibility and speed.
Much of the report also focuses on the state of commissioned care. Commissioned providers, those contracted to the NHS or local authorities, face stagnating fee rates and declining direct communication with patients and their families over discharge care plans. This has led to dissatisfaction among both patients and providers alike.
Horizons Homecare addresses these issues by championing rapid care assessments and implementation. Recognizing the urgency of support post-hospital, they typically assess and offer a care package within a few days of first contact. This approach ensures that clients receive the necessary support during the vulnerable post-hospital period, whether for short-term or long-term care needs.
Assessment delays are a major challenge identified by the report, contributing significantly to hospital discharge delays and impacting ongoing patient care. Horizons Homecare’s commitment to rapid assessments aims to mitigate these delays, enhancing patient outcomes and supporting the HCA’s calls for comprehensive discharge care planning.
Another critical finding is the rising incidence of avoidable hospital readmissions, with 40% of respondents noting this trend. Issues such as premature discharge and lack of access to specialist support services, including mental health and physiotherapy, are major contributors. Horizons Homecare’s tailored care approach aims to reduce re-admissions by ensuring regular meals, sleep, medication, and opportunities for social engagement and community involvement through their regular social client parties/events.
The innovative events regularly hosted by Horizons Homecare exemplifies this approach. It connects clients with community activities and interests, supported by trained carers, thereby addressing not just physical health but also social and mental wellbeing. This holistic view of care aligns with the report’s suggestion that comprehensive support can significantly reduce hospital readmissions.
In conclusion, Horizons Homecare highlights the potential of private homecare to address the issues faced by commissioned care providers and improve overall care outcomes. By focusing on tailored, client-centered care, they aim to provide a sustainable solution that enhances long-term independence and wellbeing for patients.
How can Hospitals Discharge Coordinators Refer to Horizons Homecare?
Fill in our Care Enquiry form here
Email our branch at: Blackpool@horizonshomecare.co.uk
Call the office: 01253 202 922
What does a Hospital Discharge look like with Horizons Homecare?
Our process for Hospital Discharge admissions are completed via an appointment/rapid-assessment with the professionals involved in a patients care and the patient themselves whilst in Hospital. If a package of care is agreed, the Coordinators will complete a care plan and assign the patient their very own care team within a couple of days and liaise with Hospital Discharge Coordinators to get the client home to a safe, holistic care package.
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